Shipping policy

Delivery

Delivery between 2 – 14 working days.

As soon as your order is dispatched from our warehouse, you will be sent an email and tracking number from our courier partner to confirm that your package is on its way. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery, we will leave a slip with instructions on re-delivery or collection from the carrier.

To follow your order, please use the tracking ID sent to you in your confirmation email. Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage. As a precaution, please keep the receipt of the delivered product.

In the rare circumstance that your item has a defect or is missing from your order please contact customer service on customersolution@z2asia.com or 90215820.

For international orders, please feel free to email me at rik@z2asia.com or contact me at +65 90215820